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What we collect
Contact details you provide (name, email, phone), the files and instructions you send with orders, order and payment status, and basic usage analytics.
How we use it
To deliver your orders, communicate with you about them, provide support, prevent fraud and improve our services. We only send marketing emails if you opt in, and you can unsubscribe at any time.
Who we share it with
Service providers that help us run the business: hosting (Vercel), database (Supabase), email (Resend) and payments (Shopify). We never sell your personal data.
Your files
Uploaded files are stored securely and only accessible to you and our team. Source files are deleted after a retention period following order completion; you can ask us to delete your files sooner.
Your rights
You can request a copy of your data, ask us to correct it or delete your account by emailing hello@tracingvector.com.