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1. About these terms
These terms apply to every order placed with TracingVector ("we", "us"). By placing an order you agree to them.
2. Orders and pricing
Prices are shown in USD before checkout and depend on the service, complexity tier, turnaround and any add-ons you choose.
If your artwork needs a different complexity tier than the one you selected, we will contact you before starting. You can accept the adjusted price or cancel for a full refund.
3. Delivery and revisions
Delivery times start when payment is confirmed and all required information has been received.
Revisions are unlimited for the work described in your order. Requests that change the scope of the original order (for example a new design) may be quoted as a new order.
4. Your artwork
You confirm that you own, or have permission to use, all artwork, logos and images you send us.
You keep all rights to the artwork you provide. For original designs we create for you (such as logos), ownership of the final approved design transfers to you once the order is paid and completed.
5. Payments
Payments are processed securely through Shopify (including Shop Pay). We never see or store your full card details.
6. Liability
We check every file carefully, but you are responsible for reviewing proofs and test-cutting or test-printing before full production runs. Our liability is limited to the amount paid for the order.
7. Contact
Questions about these terms? Email hello@tracingvector.com.